Most systems never get registered with the manufacturer — so the parts warranty quietly drops from 10 years to 5. When the compressor dies in year 7, the homeowner pays thousands out of pocket, and the review lands on your Google page. TenKeeper is a simple tool for HVAC shops that makes sure that never happens.
Early access · free for founding shops · no card, no call
The Quiet Leak
the rest silently lose half their coverage
a failed compressor, no coverage, $2,000–$3,500 out of the homeowner's pocket
homeowners blame the installer, not the paperwork
The form takes five minutes. Nobody's job is to remember it. That's the whole problem.
What TenKeeper Does
Six jobs, handled end to end — from the moment an invoice exists to the moment the homeowner renews a maintenance plan. Your office reviews and clicks; TenKeeper remembers, fills, chases, and files.
Forward any install invoice to your TenKeeper address and it reads the serial, model, install date, and homeowner — no re-typing. Housecall Pro, Jobber, and QuickBooks connections pull new jobs in automatically, and a CSV upload brings in your backlog.
Each manufacturer gives you roughly 60–90 days to register before coverage drops. TenKeeper starts that clock on every unit, sorts the queue by deadline, and flags anything inside 60 days — so nothing quietly expires while the office is busy.
Carrier, Trane, Lennox, Goodman, and Rheem each want the same facts on a different form. TenKeeper keeps a layout for each portal and fills it from the install record — the office reviews and submits instead of hunting serial numbers.
Confirmation numbers are saved on the install the moment a registration goes through. If a claim is ever disputed in year 6, you're not digging through email — the proof is one search away, next to the serial it belongs to.
Right before each unit's first anniversary, the homeowner gets your tune-up plan offer — your shop's name, your logo, your price. One reminder email gets about 22% of registrations done; a three-touch sequence gets 61%. TenKeeper runs the sequence.
After each registration, send the homeowner a branded certificate: unit, serial, coverage term, your shop's name at the bottom. It makes invisible paperwork visible — and it's one more reason the next tune-up call comes to you.
How It Works
Send install invoices to your TenKeeper address — it reads the serial, model, and homeowner, and starts the clock on every registration window. Backlog? Upload a CSV and see every at-risk unit in minutes.
Every manufacturer form arrives pre-filled and gets chased until it's submitted. Confirmation numbers are stored against the unit: proof in hand if a claim is ever disputed.
Right before each warranty's first anniversary, the homeowner automatically gets your tune-up plan offer — your logo, your price. Paperwork in, recurring revenue out.
A shop doing 200 installs a year that lifts registrations from 1-in-3 to 3-in-4 doesn't just close a liability — it opens a maintenance-plan pipeline worth roughly $28,000 a year in recurring revenue, sold at the one moment homeowners say yes: right before their first anniversary. TenKeeper works that moment for every single install, automatically.
Straight Answers
Nothing right now. Founding shops use TenKeeper free while it's built around how their office actually works. When it charges later, the plan is a flat monthly price per shop — not per user, not per install — sized so one saved claim or two sold maintenance plans covers the year.
Carrier, Trane, Lennox, Goodman, and Rheem at the start — each with its own form layout, because each portal asks for the same facts differently. More brands get added as founding shops need them; if you install something else, that's exactly the kind of thing to email about.
Three ways, use any mix: forward install invoices to your TenKeeper email address and it reads the serial, model, and homeowner; connect Housecall Pro, Jobber, or QuickBooks and new jobs sync on their own; or upload a CSV once to bring in your backlog and see every at-risk unit the same day.
Yes — every homeowner email carries your shop's name, your logo, and your reply-to address, and nothing sends until you've turned the sequence on and set your plan price. Homeowners reply to the company that installed their system, not to a software brand they've never heard of.
Honest answer: the manufacturer portals were built for humans, so TenKeeper pre-fills every form, chases it until it's submitted, and stores the confirmation. Where a brand allows clean automatic submission, you can turn that on per brand. Either way the office goes from hunting serial numbers to reviewing and clicking.
Yours. Your installs, homeowners, and confirmation numbers export to CSV any time, and if you leave, you take all of it with you. The tool earns its keep by doing the work, not by holding your records hostage.
Why This Exists
TenKeeper comes out of years spent building the CRM software field-service companies run their whole business on. One gap kept showing up: the warranty paperwork nobody owns — costing homeowners real money and shops their reputation, one unregistered serial number at a time.
It's being built right now with a small group of founding HVAC shops, shaped around how a real office actually works, and free while that happens. If registrations at your shop are a "whenever someone remembers" thing, we'd genuinely like to hear how you handle them today. One line is plenty.
— The TenKeeper team
Use TenKeeper free while it's built around your shop. Your only job: tell us what's annoying.
Email hello@tenkeeper.comOr just reply to the email that brought you here — that works too.